By Ted McEnroe, Director of Research and Training June is wedding season, but engagement happens year-round. At least that's what community managers hope. For The State of Community Management 2016, we wanted to get a better sense of some of the cultural elements that drive higher engagement … [Read more...]
Scale yourself as a community manager to take community to new heights
By Ted McEnroe, Director of Research and Training, The Community Roundtable Have you ever met a successful community manager who says they wish they had more to do? Me neither. Community managers wear multiple hats, work with myriad stakeholders and are expected to understand everything … [Read more...]
TheCR Network Sneak Peek: May 2016
By Hillary Boucher, Community Manager at The Community Roundtable What an exciting month! The release of the State of Community Management 2016 means lots of great conversations in the Network. Members get early access to all our research and I've been following along with half a dozen fascinated … [Read more...]
Best Practices For Seeding Content In Your Community
By Gerogina Cannie, Community Manager at The Community Roundtable Recently one of my partners / a fellow community manager asked me to share some of my best practices for seeding content in a new community. She was searching for some very tactical information and I found myself getting creative when … [Read more...]
Communities in 2016: Quantifying the Value of Community
By Rachel Happe, Co-founder and Principal, The Community Roundtable. It’s an exciting time to be in the community field. In the past couple of years, communities have gained the executive spotlight. It’s currently shining pretty brightly. But the spotlight brings its own challenges and pressures. … [Read more...]
Online Communities Become Strategic Asset, Redefine Expectations for Engagement, Says State of Community Management 2016 Report
Communities outperform social media models in engagement, but communities face critical 18 to 24-month window to demonstrate business value before executive interest fades, says Rachel Happe of The Community Roundtable. MAY 18, 2016 Boston, MA - Organizations are seizing the opportunity to use … [Read more...]
2016 SOCM Report: Quantifying the Value of Community
By Ted McEnroe, Director of Research and Training, The Community Roundtable It's here! Months of data gathering and analysis. Hundreds of thousands of data points. More than 100 charts. Today, we release the most comprehensive State of Community Management report in our history. The State of … [Read more...]
Spider Tag, or Best Practices for a Successful Community Rollout
By Ted McEnroe, Director of Research and Training, The Community Roundtable My 5-year-old daughter likes games. She also likes creating games. Last night, she wanted to come up with a game of tag. When I was young, there was tag – and if you wanted to be innovative, freeze tag. Today, my … [Read more...]
Announcing TheCR Connect 2016 – The Workshop for Community Pros
By Hillary Boucher, Director of Networks at The Community Roundtable I am beyond excited to get to share this news with you – we’ve set the date for our annual community workshop this Fall!! TheCR Connect 2016 will take place on October 26-27, 2016 (that’s right – TWO days!) at the Babson … [Read more...]
Three Community Myths Busted – Goodbye 90-9-1 Rule
By Ted McEnroe, Director of Research and Training, The Community Roundtable We talk a lot about 2016 being the seventh edition of The State of Community Management- and it is worth noting. The field of community management has changed remarkably in those seven years - while communities have … [Read more...]
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