By Shannon Abram, Relationship Manager at The Community Roundtable. If you're following along regularly you may have noticed that our annual research report - The State of Community Management 2015 was released last week, and we couldn't be more excited. The SOCM 2015 is the culmination of not … [Read more...]
Surviving the Summer: Community Management Best Practices
By Shannon Abram, Relationship Manager at The Community Roundtable. With Memorial Day behind us we're full-steam ahead in the Summer months (here in the Northern Hemisphere, at least!) This past week we chatted with the community experts that frequent #ESNchat about their expectations for the … [Read more...]
TheCR Network Spring Experts
One of our favorite and most valuable aspects of TheCR Network is the regular Roundtable calls we organize for members. These calls are led by distinguished industry experts and experienced community practitioners. It goes without saying that we love to boast about the impressive line-up of thought … [Read more...]
The most popular data types in the State of Community Management
By Ted McEnroe, The Community Roundtable Having just enjoyed (survived?) my first season writing and editing for the State of Community Management 2015, one of the most interesting parts of the post-release followup is actually seeing what pieces resonate with people. They seem to fall into three … [Read more...]
The Community Roundtable Finds Investments in Online Community Paying off in 6th Annual State of Community Management Report
The State of Community Management 2015 research finds that organizations that make strategic investments in communities and community management are seeing results. JUNE 04, 2015 Boston, MA - Organizations that make strategic investments in online communities and community management have … [Read more...]
It’s here! The State of Community Management 2015 Report
By Rachel Happe, Co-Founder and Principal, The Community Roundtable Today is a big day for The Community Roundtable – it’s the day we publish our annual research, The State of Community Management. Each year, we look forward to providing more data to support the work of online community … [Read more...]
How Can I Use Gamification for Community Engagement?
By Shannon Abram, Relationship Manager at The Community Roundtable. Gamification is a hot topic in TheCR Network, and among community managers at large. In fact, – nearly half of our surveyed communities in the State of Community Management 2014 employed some form of gamification (and more than … [Read more...]
Friday Roundup: Increasing Engagement with a Happy Hour
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's so easy to get wrapped up in the blog posts, comment moderation, content generation and metric tracking in our online communities that we forget the value of sitting down with community members and sharing a … [Read more...]
Want Executive Engagement? Show Them How to Scale Themselves
We are fortunate at The Community Roundtable to work with some of the leading community program owners in the world - and that means we are able to spot trends early. A few years ago, our members were starting to think about executive engagement because they recognized how critical is was to the … [Read more...]
5 Things Kickboxing Class Has Taught Me About Community Management
By Georgina Cannie, The Community Roundtable I never told my fourth grade teacher that I wanted to manage an online network of professionals when I grew up. I stumbled into the community space quite accidentally. Academically, my background is in traditional face-to-face communities and I had … [Read more...]
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