The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Holiday Tips for Internal Community Engagement

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We have become regular participants in a great weekly twitter chat for Internal communities also often known as Enterprise Social Networks or ESNs called #ESNchat.   Last week's talk centered on behavior in those communities around the holidays.  For the complete conversation from the chat … [Read more...]

Are Online Communities Still Important?

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By Rachel Happe, Co-founder of The Community Roundtable Richard Millington recently wrote an excellent blog post titled A Hard Dose Of Data-Driven Reality About Online Communities, showing a decline in the conversation about online communities and partially attributes it to the rise of social … [Read more...]

Meet the TheCR Summit: Hacking Culture

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Here at The Community Roundtable we love online connections: watching members swap war stories in TheCR Network, listening in as problems get discussed and resolved on a roundtable call or even the growing comments on a particularly provocative blog post create real and meaningful relationships. … [Read more...]

Inside TheCR Network: Metrics and Measuring

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We are very lucky at The Community Roundtable to have Jillian Bejtlich on our team.  She has a strong background in enterprise communities from her time with Autodesk and great knowledge on metrics and analytics.  Her superpower however is helping people understand that metrics aren't … [Read more...]

TheCR’s JiveWorld Schedule

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If you are heading to JiveWorld this week, or if you find yourself in the Las Vegas area, we are coming your way and we'd love to connect.  Three of our team members will be at JiveWorld including both Rachel Happe and Jim Storer.  Here is how you can meet up with us: Anytime Wednesday or Thursday … [Read more...]

Open Leadership and Coaching Executives

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By Rachel Happe, Co-founder of The Community Roundtable Over the last few years, as social business and networked communications environments have become more pervasive, executives increasingly became pockets of inertia due to their more traditional modes of communicating and managing. But … [Read more...]

Defining Community

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by Rachel Happe, Co-founder of The Community Roundtable The challenge with the word "community" is people mean a lot of different things when they say it, but there are few definitions. Joshua Paul at Socious took a crack at this issue and provided some great suggestions on how to differentiate … [Read more...]

Community Maturity Case Study: Rebtel

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As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps.  Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]