The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Community Managers on Why Training Makes a Difference

By

It's wonderful to see the growth and evolution in the community management space. So many companies are seeing the value of community and the value in services that support community managers. We are humbled by it and as we pass our four year mark supporting community managers we are very excited … [Read more...]

The Power of Change and Why TheCR Network Matters

By

I was obviously an early believe in the power of online communities and networks to generate value for organizations and over the years I have been gratified to see many of my beliefs born out through experience and data. One of the reasons that I always believed communities were so powerful was … [Read more...]

The Dark Side Of Community Management

By

Maria Ogneva started an important conversation with TheCR Network members about managing and avoiding community manager burnout. We thought it was worth extending and curating to a broader audience. Thanks to Maria for starting this critical conversation and for collaborating on this … [Read more...]

Check Out Our New Look

By

We are very excited to introduce our new and improved website! While putting on a little make up and freshening up content is always a good idea, we wanted to rethink everything. Our goal with the new web site is to help visitors: Understand where they are on their journey to adopt social … [Read more...]

Inside TheCR Network: Putting Faces to Best Practices

By

As we continue to advance the business of community we wanted to put faces and voices to some of the data we are collecting for our 2013 State of Community Management report.  Data is great but nothing really beats a more personal take on that data.  Add to that some real world tips that can be … [Read more...]

Emergent Learning in Networks and at Conferences

By

I've been thinking a bit about the unconference format and how great it is for learning.  Here is a definition for unconference: An unconference is a conference organized, structured and led by the people attending it. Instead of passive listening, all attendees and organizers are encouraged to … [Read more...]

May Events For You to Check Out

By

Spring has sprung for many of our team and our community (sorry midwest & rockies - I'm sure it is on it's way) and with spring we're feeling a little  restless.  If you are too, here are some events coming up that we think are pretty interesting.  Some are virtual, some we will … [Read more...]

Communities by the Numbers

By

As we sift through the survey data from this year's quantitative State of Community Management, one area the research advisory board has called specific attention to is how organizations are defining and measuring the success of a community. The survey results allow us to add to the context we … [Read more...]

Ode to the Boston Community

By

For anyone who has spent time in Boston, last week's bombings were surreal. I grew up in Cambridge and have friends and family that permeate the area where the events of last week played out although I no longer live in the city. It felt weird to watch from what seemed to be so far away. Last night … [Read more...]