The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

3 Tips for Building a Community Use Case

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The writing’s on the wall, your organization can benefit from a community. But how do you get leadership on board? You’re in luck, because we’ve got the scoop on successfully building a community use case! Define your community's goals You know the old saying, “Don’t put the cart before … [Read more...]

Using Rewards Programs to Drive Engagement

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As organizations increasingly use community-led programs to connect with their customers, their online ecosystems expand. What may have started as one centralized community can extend into many brand- or solution-specific online hubs. Specialized communities can attract more engaged and enthusiastic … [Read more...]

Managing a Migration with Debbie Kwan

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Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode Four features Debbie Kwan, Internal Digital Lead at the Canadian Partnership Against Cancer. She … [Read more...]

Meet TheCR Team | Claire O’Brien

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Member Since | 2022 Your Superpower: listening# teamdog For me, the most important thing in life is human connection, so building and managing communities is the best work we can do for each other and ourselves. Three things you can ask Claire about: Tik Tok trendsGuten-free … [Read more...]

Community: The New Normal

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Is this the new normal? Well, there’s no such thing as “normal,” but there is a new way of thinking. Over the last few years we’ve learned that “normal” might be what people were used to, but it only truly benefited a privileged few. As companies navigate what the future of work looks like, … [Read more...]

Meet TheCR Team | Mary Emma Gary

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At-a-Glance: Member Since | 2022 Superpower: Crisis Management #teamcat Mary Emma's interest in community management comes from seeing the power of community in many spheres, and wanting to be a part of it! You can ask Mary Emma About: Culturally Responsive PedagogyCrafting and … [Read more...]

Defining the Digital Workplace with Neil Morgan

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Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode Three features Neil Morgan, Head of Digital Workplace at Glencore, on defining the digital workplace. … [Read more...]

Community Gamification with April Uzarski

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Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode Two features April Uzarski, Associate Director, Tech Community at Xandr on community … [Read more...]