Our State of Community Management research has shown that 69% of community programs count content and programming in their community metrics, but only 6% of their budgets go to online community content and programming. Content and programs are the lifeblood of a successful community program. Content … [Read more...]
Community Conversations – Episode #79: Chris Catania
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #79 of Community Conversations features Chris Catania, Head of Community at Esri. Esri is an international supplier of geographic … [Read more...]
Five Ways New Member Programs Impact Long-Term Engagement in Your Community
One of the most consistent findings in our State of Community Management research is on the impact of new member programs in getting increased long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., … [Read more...]
5 Critical Hiring Characteristics for Community Management Roles
Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]
3 Quick Community Wins for February
Check these three easy community management to-dos off your list and set yourself up for community success. We are delighted that in recent years February has become a time to practice love in all its forms. If you're into all that Cupid stuff? Awesome! But the rise of Galentine's Day, along … [Read more...]
Meet the 2022 Network Community Scholars
We are delighted to announce our second class of online community scholars in TheCR Network! Join us in welcoming our 2022 Online Community Scholarship Cohort: These ten individuals represent community builders from six countries - Germany, India, Nigeria, Switzerland, the United Kingdom, … [Read more...]
Community Conversations – Episode #78: Stephanie Weiner
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #78 of Community Conversations features Stephanie Weiner Director, Digital Strategy & Engagement at the Association of American … [Read more...]
Foundations Of Community Success
Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at all types of companies. The COVID-19 pandemic tipped communities from a nice-to-have to a must-have. Suddenly, the value of connecting employees and … [Read more...]
Community Conversations – Episode #77: Jeremy Meiss
Episode #77 features Jeremy Meiss, Director, DevRel & Community at circleci. Jeremy shares a look at how circleci connects with their audience through developer relations programs. Using Orbit to connect their community channels, Jeremy and his team provide a single pane of glass into … [Read more...]
Three Quick Community Wins for January
Check these three easy community management to-dos off your list and set yourself up for community success in the coming year. A new year can be both an amazing blank slate, and also, a terrifying blank slate. If you're back at your desk and feeling overwhelmed by your to-do list, here are three … [Read more...]
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