The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Foundations Of Community Success

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Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at all types of companies. The COVID-19 pandemic tipped communities from a nice-to-have to a must-have. Suddenly, the value of connecting employees and … [Read more...]

Three Quick Community Wins for January

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Check these three easy community management to-dos off your list and set yourself up for community success in the coming year. A new year can be both an amazing blank slate, and also, a terrifying blank slate. If you're back at your desk and feeling overwhelmed by your to-do list, here are three … [Read more...]

The Evolution of Customer Communities

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In 2022, an online community is table stakes for brands that want to connect with their audiences. In this 45-minute webinar we explored how customer communities create opportunities for advocacy and innovation at successful brands. Including:  Using social support to empower … [Read more...]

The Evolution of Customer Communities

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In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are now handed the task of not just connecting with a brand’s audience, but deciding what kind of engagement is needed, and how to build a long-term strategy to … [Read more...]

Meet TheCR Team | Anne Mbugua

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Community Management Fellow At-a-Glance: Member Since | 2021Superpower | Conscientious#teamcat or #teamdog | #teamdog Anne's interest in community management comes from my fascination with growth, building relationships, connecting people, and being helpful. You can ask Anne about: Solo … [Read more...]

Kat Vellos and Tracy Spears and Paul Zak, oh my!

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Sure, it's still "Summer" here in the Northern Hemisphere, but our minds are already focused on our annual community event, TheCR Connect. In 2020 we went virtual based on all the factors that were keeping the world apart. And, we found out that being apart, together actually had quite a few … [Read more...]