OVERVIEW OF ROLE Directors of community lead community programs and typically lead teams that include community specialists, managers, and strategists. The often have operational backgrounds and are paired with community experts with their focus on securing internal support, integrating across the … [Read more...]
Community Leadership is the Future of all Leadership
Communities provide a governance structure that helps organizations adopt a more distributed model of leadership and accountability. This empowers individuals to collaborate, create, and engage their peers in adaptive ways while staying aligned with a broader mission. As community structures … [Read more...]
Writing Effective Community Management Job Descriptions
Community roles – and their priorities – change not only by level of seniority and decision-making, but also by other factors; the use case, audience, community size, and community maturity. Managing a new support community for a B2B company is very different than managing a mature, internal … [Read more...]
Community Role Profile: Community Manager
OVERVIEW OF ROLE Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an entry-level role in … [Read more...]
Community Career Pathways
The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be … [Read more...]
Meet TheCR Network Scholars | Erin Fristoe
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we'll interview a cohort scholar and learn why community is important to them. This month we'll meet Erin Fristoe, currently the … [Read more...]
Meet TheCR Network Scholars | Mohamed Mohammed
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we'll interview a cohort scholar and learn why community is important to them. Why do you believe in Community/Community … [Read more...]
Meet TheCR Team | Sean Marlin
Sean is our latest Community Management Fellow! At-a-Glance:Member Since | 2021Superpower | Building a fire#teamcat or #teamdog | #teamcat Sean comes to community management after years in the not-for-profit world. From program management to stakeholder communication, Sean loves translating … [Read more...]
Conversations with Community Managers – Sam Pirok on Expectation Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Meet the 2021 Scholarship Cohort in TheCR Network
As part of our continuing efforts to increase the impact of our community resources, we are excited to announce the 2021 Scholarship Cohort. We believe that offering access to individuals that may not otherwise have the financial means to do is beneficial not just for those who receive the … [Read more...]
