When Jeremiah Owyang, the father of Community Manager Advancement Day (formerly Community Manager Appreciation Day) approached us for a CMAD 2020 contribution we said, “YES!!” We work with innovative, enthusiastic, and engaged global community professionals and we knew they would have amazing … [Read more...]
Online Community Professionals Emerge as Transformational Leaders
As organizations evolve, community managers provide leadership and engagement models to suit a new era of work. January 23, 2020 Boston, MA: The recently released Community Careers and Compensation 2020 report from The Community Roundtable reveals that online community professionals are … [Read more...]
Community Roles 2020: Three Myths BUSTED
We have a long history of "busting" online community myths. 90-9-1 rule, we're looking at you. The latest edition of the Community Careers and Compensation report did some new myth-busting, and in case you haven't had a chance to read the whole report, we wanted to share a few highlights with you. … [Read more...]
Four Ways Online Engagement Impacts Members
All engagement is not the same...and different engagement behaviors generate different outcomes. Engagement is challenging to measure because engagement is not a single action, but a range of behaviors. Without getting more specific about what kind of engagement is meaningful – and what … [Read more...]
Webinar: Best Practices for Launching a Community
Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network. She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]
TheCR Network Year in Review 2019
As we wrap up 2019 we wanted to share some highlights from TheCR Network. You can always check out our monthly Network recaps to learn more about what's going on with our members. … [Read more...]
Happy Joyous Merry
Every year we say the same thing - we are so, so lucky to spend our days learning from the amazing members of TheCR Network. This year, in lieu of sending physical holiday cards, we've donated to three charities in the names of our members. The Ounce of Prevention Fund Founded in … [Read more...]
Webinar: Best Practices for Evaluating Online Community Platforms
Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network. She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]
Vanessa DiMauro on Trust in Communities
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Community Manager Gift Guide 2019
Did you read this Atlantic article about how gift guides work? Well, fear not. We are NOT in the gift guide pay for play game. Nary an affiliate link graces this post, just seven great gift ideas for the dedicated community pros in your life. Ivy's Tea - Ivy's Tea Co. is a pop culture … [Read more...]
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