The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Taking Time to Recharge and Reset

By

When I was growing up, my father had a paid sabbatical every seven years. This is common in academic and religious professions but less so in other careers. In those careers, it is provided as a time to study, travel, and reflect so that you can return refreshed. In the community industry, our … [Read more...]

TheCR Network Wrap-Up: October 2019

By

We continue the discussion about career trajectory in the Network. On the heels of the invigorating Connect 2019, the community managers in the Network are discussing how to move both horizontally and vertically within the community space. This month one of the highlights was a Roundtable call … [Read more...]

5 Trends in Online Community Technology Solutions

By

These 5 trends in Online Community Technology Solutions represent our observations and interactions with hundreds on online community management professionals and solutions providers. There has never been a greater diversity of tools offered, and the ongoing change in the online community … [Read more...]

Traci Cappiello on Member Management

By

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Communities are Modeling the Future of Work

By

No one wants to be told what to do. The more someone tells you what to do or believe, the more you will resist — especially if it is something new. I often show people this picture of my daughter as a baby, getting her first spoonful of solid food. Keep that image in your mind as you think of … [Read more...]

Pushing the (Community) Dialog Further, Together

By

TheCR Connect conference is always striving to push the dialogue further, and this year did not disappoint. Between an in-depth exploration of the vendor market in their Community Solutions Showcase to the two thought-provoking keynotes on entrepreneurship and trust in Community spaces, my notebook … [Read more...]

Engaging to Unlock Retention, Trust, and Innovation

By

What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at what drives engagement, the dynamics of engagement, its impact, and how engagement is being measured and reported in online communities today. This eBook covers three … [Read more...]