The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Four Ways Online Engagement Impacts Members

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All engagement is not the same...and different engagement behaviors generate different outcomes. Engagement is challenging to measure because engagement is not a single action, but a range of behaviors. Without getting more specific about what kind of engagement is meaningful – and what … [Read more...]

Webinar: Best Practices for Launching a Community

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Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network.  She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]

Happy Joyous Merry

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Every year we say the same thing - we are so, so lucky to spend our days learning from the amazing members of TheCR Network. This year, in lieu of sending physical holiday cards, we've donated to three charities in the names of our members. The Ounce of Prevention Fund Founded in … [Read more...]

Vanessa DiMauro on Trust in Communities

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Community Manager Gift Guide 2019

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Did you read this Atlantic article about how gift guides work? Well, fear not. We are NOT in the gift guide pay for play game. Nary an affiliate link graces this post, just seven great gift ideas for the dedicated community pros in your life. Ivy's Tea - Ivy's Tea Co. is a pop culture … [Read more...]

Taking Time to Recharge and Reset

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When I was growing up, my father had a paid sabbatical every seven years. This is common in academic and religious professions but less so in other careers. In those careers, it is provided as a time to study, travel, and reflect so that you can return refreshed. In the community industry, our … [Read more...]

TheCR Network Wrap-Up: October 2019

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We continue the discussion about career trajectory in the Network. On the heels of the invigorating Connect 2019, the community managers in the Network are discussing how to move both horizontally and vertically within the community space. This month one of the highlights was a Roundtable call … [Read more...]