By now, countless organizations have learned the painful lesson: “If you build it, they will come,” only works in the movies. But there’s a related lesson that is a core tenet of community management. How you build it—the shape of the community you create—drives whether the community meets your … [Read more...]
How to Recognize Your Top Community Members
As we close out 2016 I wanted to share some best practices for recognizing and rewarding the top contributors in your community. Whether they are super users who take pride in answering others questions or super-star content creators, everyone likes to be acknowledged for their … [Read more...]
CMGR Best Practices: The Best of Throwback Thursday
Over the last year we've been sharing deep cuts from TheCR Library. Turns out not everyone is at the same place on their community journey (um, obviously!) and the insights and best practices we may have shared a year or even two years ago are just what someone might need today. Hence … [Read more...]
TheCR Network 2016 Year in Review
As we close in on the end of 2016 we are always excited to take a minute and look back at the year. It's easy to forget about all the things you've accomplished when your days fly by (anyone who works in community can probably commiserate!) In 2016 we saw membership in TheCR Network grow, we … [Read more...]
TheCR Holiday Gift Guide 2016: Gifts for Community Managers
It's that time of the year again! The snow is falling (in Boston, at least!), pumpkin spice is everywhere and holiday music has taken over the radio. We're continuing our December tradition of providing a short gift guide of toys and treasures that the community manager in your life might … [Read more...]
Community people make it possible – #thankitforward
Hard to believe, but it’s Thanksgiving again. It’s a year of milestones and changes for those young and old in my life. My daughter graduated kindergarten and headed into 1st grade. Just this month, I lost one aunt to cancer at 81 while the other told me she was getting remarried at … [Read more...]
TheCR Connect 2016 – By The Numbers Recap
It's no secret we're sort of data nerds over here - I mean have you seen the SOCM lately? Here's something you might not know though - numbers aren't my favorite thing - but I've never met an infographic I didn't like. (Longtime readers might remember our brief infatuation with … [Read more...]
Giving Thanks for My Community – #thankitforward
This year we're celebrating our fourth year of the #thankitforward tradition. You can read more about it here if you aren't familiar with the practice - but basically we want to encourage everyone to take a moment to specifically thank people in their lives who have made a positive difference. I'm … [Read more...]
Announcing The Community Roundtable Awards!
This year another fun tradition was born at our annual event - TheCR Connect - our first presentation of The Community Roundtable Awards! The winners were announced at the live event, and now we are excited to share the news with everyone online. Why Awards? We want to showcase the amazing work … [Read more...]
Join TheCR Team: Community Management Fellow Wanted
Are you interested in the emerging field of community management? Maybe you studied psychology, politics, sociology, journalism or communications and are wondering how social media and social networking technologies are changing how organizations communicate and collaborate. Maybe you’ve had a role … [Read more...]
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