We are gearing up to launch our 8th annual State of Community Management Survey, so I thought it would be a great time to share an overview of all the community management research we publish. This week's #throwbackthursday highlights our four major research platforms for community … [Read more...]
How do I connect with community members around the globe?
It goes without saying that managing an online community - whether you are internally or externally focused, means you spend a lot of your time online. While the majority of your community programming and activities might take place online many of our members have reported that live, face-to-face … [Read more...]
Community Jobs Roundup – 01/13/17
Happy Friday! If finding a new job - or perhaps exploring opportunities for your next big move - is on your list for the New Year, then you've come to the right place. Each Friday we compile the latest community management jobs, so be sure to check back in each week to see the latest … [Read more...]
Best Practices for Community Moderation, or Why Patience is a Virtue
Policies, guidelines, and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day management. Direct moderation is the day-to-day interaction and management that signals to members what gets attention—both good and … [Read more...]
Community Best Practices: Architecting the Community that Meets Your Needs
By now, countless organizations have learned the painful lesson: “If you build it, they will come,” only works in the movies. But there’s a related lesson that is a core tenet of community management. How you build it—the shape of the community you create—drives whether the community meets your … [Read more...]
Community Jobs Roundup – 01/06/17
Happy New Year! If finding a new job - or perhaps exploring opportunities for your next big move - is on your list for the New Year, then you've come to the right place. Each Friday we compile the latest community management jobs, so be sure to check back in each week to see the … [Read more...]
Community Jobs Roundup – 12/30/16
If your new year's resolution is to find the perfect community management job you're in luck! We've rounded up 50 (YES FIFTY) community jobs for our last roundup of 2016. Know of a great community opening that we've missed? Let us know and we'll add it to the list! Community … [Read more...]
How to Recognize Your Top Community Members
As we close out 2016 I wanted to share some best practices for recognizing and rewarding the top contributors in your community. Whether they are super users who take pride in answering others questions or super-star content creators, everyone likes to be acknowledged for their … [Read more...]
Community Jobs Roundup – 12/23/16
We are ringing in our last work week of 2016 with another jam-packed list of community and social media jobs. And, we are still accepting applications for our Community Management Fellow position, so if your new year's resolution involves learning more about community management and the … [Read more...]
CMGR Best Practices: The Best of Throwback Thursday
Over the last year we've been sharing deep cuts from TheCR Library. Turns out not everyone is at the same place on their community journey (um, obviously!) and the insights and best practices we may have shared a year or even two years ago are just what someone might need today. Hence … [Read more...]
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