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Charissa Carnall on Interacting with a Global Customer Base

October 7, 2015 By Jim Storer

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions … [Read more...]

Meet TheCR Network Experts – Keeley, Jeff and Maria!

September 28, 2015 By Jim Storer

Keeley

By Georgina Cannie, Community Fellow at The Community Roundtable One of the most exciting and valuable aspects of TheCR Network is the regular Roundtable calls we organize for members. These calls are most often lead by distinguished industry experts and experienced community practitioners. It … [Read more...]

TheCR Network Sneak Peek: September 2015

September 24, 2015 By Jim Storer

By Georgina Cannie, Community Fellow at The Community Roundtable. Despite my best efforts to cling to summer temperatures, to seems that Fall has arrived in full force. While I might be feeling a little reluctant to pull out my boots and scarves from the closet, I am more excited than to welcome … [Read more...]

Perfection is the Enemy of Engagement 

September 22, 2015 By Ted McEnroe

By Rachel Happe, Co-Founder of The Community Roundtable. How do you react when you receive a perfectly crafted report? Hear an adamant and decisive opinion from an expert? Read Ikea instructions? Watch a TV show? Do you jump in and edit it or immediately mash it up into something different? … [Read more...]

To Event or Not to Event? TheCR Connect!

September 22, 2015 By Jim Storer

By Jim Storer, Principal & Co-Founder, The Community Roundtable I have a love/hate relationship with events. It goes back a few years, when I worked as a program director for an events management company. I loved being the guy who focused on bringing together all these super smart people to … [Read more...]

The 11 Most Valuable Community Management Skills

September 15, 2015 By Ted McEnroe

Community Manager Skills and Talents

  Looking broadly, it’s exciting to see that community professionals are an experienced, mobile group that have had the opportunities to move up the community career ladder. Community professionals in the survey have an average of 15 years of experience, with five of them specifically in … [Read more...]

Five Reasons You Should Attend TheCR Connect

September 14, 2015 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable. Our first live event is in less than 30 days - and registration is closing soon (this Friday, to be exact!) and there are only a few spots left! We know committing to a full day event can be tough so here are five reasons … [Read more...]

50 Skills of Community Management

September 14, 2015 By Rachel Happe

Community manager skills - A core component of proven community models and frameworks.

Rachel Happe, Principal & Co-Founder, The Community Roundtable Back when we started The Community Roundtable in 2009, community management was a bit of a mystery and while there were opportunities for community managers to gather and share, there was not much documented about what community … [Read more...]

Introducing the Updated Community Skills Framework

September 9, 2015 By Ted McEnroe

Community Manager Skills

By Ted McEnroe, Head of Research, The Community Roundtable What do you say when you're asked to describe what you do as a community professional? I'm betting it's not an easy question to answer - particularly when it comes from Aunt Betty at the Thanksgiving table. What about when you try to … [Read more...]

Ivonne Smith on Advice for New Community Managers

September 8, 2015 By Jim Storer

Ivonne Smith, Skillsoft

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions … [Read more...]

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