By Ted McEnroe, The Community Roundtable As we continue to slice and dice the data from more than 200 communities for the State of Community Management 2015, we know that one of the most viewed pieces of the report will be the engagement profiles - the percentage of members who are lurking, … [Read more...]
Friday Roundup: Facebook, Twitter and Social Media Evolution
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's easy to forget that connecting via online communities and social media is a new way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early … [Read more...]
Facebook Pages and How Social Networks Lost Their Way
By Rachel Happe, Principal & Co-Founder, The Community Roundtable I have long thought that Facebook has been on a slippery path, because while it revolutionized the communications and engagement model from a linear transaction to a networked flow, Facebook's founders built a traditional, … [Read more...]
Does your online community feel like Twitter pre-2009? (It should.)
By Ted McEnroe, The Community Roundtable Earlier this month, we got an automated tweet reminding us that The Community Roundtable joined Twitter six years ago. It was a good reminder of how much has changed in social media in that time. Six years ago, Twitter was a much more intimate place. In … [Read more...]
Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications
By Shannon Abram, Relationship Manager at The Community Roundtable. Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We've been thinking a lot about the ways we communicate with our communities this week. Yesterday's #ESNchat focused on the very email … [Read more...]
Five Things the Boston Marathon Can Teach You about Community Programs
By Ted McEnroe, The Community Roundtable Monday is the 119th running of a remarkable tradition - the Boston Marathon. For decades, the Marathon has been a Greater Boston institution, a must do for people to either run, attend or watch on TV. People from across the region whose closest thing to … [Read more...]
Friday Roundup: Engagement, Measuring Community Success and Superhero’s Superheros
By Shannon Abram, Relationship Manager at The Community Roundtable. This week the themes of engagement and community success kept popping up - both inside and outside the Network. Rachel posted an insightful look at the The Business Model of Engagement, this week's ESNChat focused on tips … [Read more...]
Our Community Superheroes Share Their Superheroes, Part 3
By Ted McEnroe, The Community Roundtable Today we wrap up a three-part series on the community professionals whom we dubbed as Community Superheroes in the recently-published Community Manager Handbook: 20 Lessons from Community Superheroes - and the people in their work they consider … [Read more...]
The Business Model of Engagement
By Rachel Happe, Principal/Co-Founder, The Community Roundtable Engagement is a hot topic. For those of you who have heard me speak, you know I don't think all engagement is created equally and I think there is far too little focus put on the purpose behind the engagement. You can have high … [Read more...]
Is Your Community Approach a Hollow Bunny?
By Ted McEnroe, The Community Roundtable Yesterday was Easter and for many kids, that means lots of candy. But when I was a kid, I remember the disappointment of certain candy too. The biggest one? That big, delicious looking chocolate bunny in the basket wasn’t all that it was cracked up to be. … [Read more...]
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