The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Defining Community

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by Rachel Happe, Co-founder of The Community Roundtable The challenge with the word "community" is people mean a lot of different things when they say it, but there are few definitions. Joshua Paul at Socious took a crack at this issue and provided some great suggestions on how to differentiate … [Read more...]

Community Maturity Case Study: Rebtel

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As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps.  Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]

Content Marketing is Required but not Sufficient

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by Rachel Happe, Co-founder of The Community Roundtable I hear the phrase 'content is king' thrown around a LOT. Great content is certainly a critical component of any digital strategy - it's a keystone of what we do at TheCR - but on its own it is insufficient. I'm always waiting for the … [Read more...]

School or Practical Training for Community Managers?

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There is no doubt that demand for skills in social and community management are on the rise.  What exactly do companies want for their community teams?  The honest answer is that many are not sure.  But some more experienced in online communities, like those in TheCR Network, have more of an idea as … [Read more...]

Jillian Bejtlich Joins The Community Roundtable

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It is with great pleasure that we announce that Jillian Bejtlich has joined The Community Roundtable. She comes to us with strong experience and skills from her work as a community manager at Autodesk. We first met Jillian in TheCR Network, where she participated enthusiastically and expertly in … [Read more...]