I've been thinking a bit about the unconference format and how great it is for learning. Here is a definition for unconference: An unconference is a conference organized, structured and led by the people attending it. Instead of passive listening, all attendees and organizers are encouraged to … [Read more...]
May Events For You to Check Out
Spring has sprung for many of our team and our community (sorry midwest & rockies - I'm sure it is on it's way) and with spring we're feeling a little restless. If you are too, here are some events coming up that we think are pretty interesting. Some are virtual, some we will … [Read more...]
Communities by the Numbers
As we sift through the survey data from this year's quantitative State of Community Management, one area the research advisory board has called specific attention to is how organizations are defining and measuring the success of a community. The survey results allow us to add to the context we … [Read more...]
Ode to the Boston Community
For anyone who has spent time in Boston, last week's bombings were surreal. I grew up in Cambridge and have friends and family that permeate the area where the events of last week played out although I no longer live in the city. It felt weird to watch from what seemed to be so far away. Last night … [Read more...]
How a Community Management Approach Helps Performance In a Time of Crisis
Last week our team watched horrific events unfold in the community that most of us live, work and play in. After a shocking week we are starting to come out of our fog and return to what now accounts for normal. And while this event is still very personal for us, among the many articles we read … [Read more...]
Get Your Community Management Tool Belt On
Today’s guest blog post is by TheCR Network member James LaCorte, Online Strategist for Blue Cross Blue Shield North Carolina. We are thrilled to have him help shape our research to better serve his organization and the marketplace. And if you are in the Raleigh-Durham area be sure to check out … [Read more...]
Community In Real Life
(Originally published in TheCR News - our monthly newsletter.) We were recently reminded about the power of taking online communities offline through this short video. This is an approach we strive to embrace at TheCR. Why? Create Member Collisions - Our members benefit from interacting … [Read more...]
What Is a Social Executive?
We've been interviewing senior executives at organizations like SAP, JP Morgan Chase, Del Monte, Alcoa, Axa, Deutsche Bank, the U.S. State Department, the Transportation Security Administration, Aetna, UBM, Ford and more to try and understand how they view and use social technologies and approaches. … [Read more...]
Truth, Innovation and Communities
We often see truth as an absolute but the reality is that our communities define our truth. Even scientific truths like the existence of gravity as a physical force would not be the accepted truth if everyone in the community thought instead that fairies were responsible for snatching items from … [Read more...]
Sneak peek at results of the 2013 State of Community Management survey
This year, we moved the State of Community Management to a quantitative research platform to help answer questions about trends and performance in online communities and community management. The data that is coming in is fascinating – both because some things are becoming standard practices and … [Read more...]
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