Analog Devices, Inc.'s EngineerZone® is a support community that enables customers to engage online with ADI experts and fellow engineers to find answers to complex and frequently asked technical product and application questions. Challenge: Educate educate existing and potential customers in a … [Read more...]
How I’m Using AI as a Community Manager
By Alex Blanton, Principal Community Program Manager, Microsoft and member of The Network This post is an excerpt from Alex's article featured in the State of Community Management 2024 report. To read the full article download the free report here. It's now been almost two years since ChatGPT … [Read more...]
The Power of Metrics: Enhancing Community Engagement at ISTE+ASCD
Lauren Kelly, the Director of Membership and Community at ISTE+ASCD, shared their recent journey of overhauling their community strategy in 2023 in the State of Community Management 2024 report. Her organization made significant shifts in their community structure that not only aimed to enhance … [Read more...]
The Importance of Framing Community Value for Executive Buy-In
As community leaders, one of our biggest challenges is conveying the importance of our community ecosystems to executives, especially when it comes to securing funding for growth. Framing the community narrative in a way that ties community engagement and activity directly to business goals is … [Read more...]
Building a Mobile-First Community to Meet Members Where They Are
Launched in 2020, Community Food Navigator envisions a food system rooted in justice, in which the people who produce, distribute, and consume food also control its production, distribution, and governance. Their mission is to expand food sovereignty — particularly in Black, Brown, and Indigenous … [Read more...]
Nurturing a Thriving Community: Insights from UiPath
Andreea Tomescu is the Senior Community Manager at UiPath. She shares insights into the dynamic UiPath Community, a thriving ecosystem that embodies the transformative power of automation and artificial intelligence. With over three million members worldwide, this community serves as a space for … [Read more...]
Navigating Community Management Challenges
Community teams are facing a notable decrease in staffing levels compared to years past. Organizations across various sectors are implementing budget cuts, even among those with best-in-class community programs. This situation suggests that while community teams are valued, they are not immune to … [Read more...]
So you need to hire an online community manager
Community Managers span a broad swath of roles - from teams of one, to a specialized role on a larger community team. The average age of survey respondents - 39 - suggests a seasoned business professional, perhaps moving from an established career into community management. The average salary is … [Read more...]
Enhancing Community Engagement with Amelie: An Innovative AI Mascot Initiative at Microsoft
Alexandra Savelieva, a Principal Applied AI Engineer at Microsoft, has been instrumental in spearheading a vibrant initiative aimed at fostering engagement within the Microsoft AI/ML Connected Community, which boasts over 21,000 members. This innovative program, centered around the community … [Read more...]
Building a Cost Impact Model for Community Growth
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. The Esri Community Team uses data-driven models to power community-centric initiatives, and align community efforts with the company's mission, vision, and values. Despite having … [Read more...]
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