A few of years ago The Community Roundtable debuted our Community Maturity Model (CMM) in the hopes that it would help members of TheCR Network, our advisory clients and, well, everyone advance the business of their communities. It has been wonderfully received over the years, but we often get … [Read more...]
Lessons on Community Management From an Elementary School
For the past few years I have felt fortunate that my daughter's school is a vibrant community. An especially hard task as we live in an urban setting where kids don't typically go to schools in their neighborhood so the feeling of community that comes naturally from going to school near where you … [Read more...]
Now Seeking: Future of Business Research Fellow
At The Community Roundtable we're expanding our research on how organizations use social technologies and are looking for a Research Fellow with fundamental research skills who needs experience and mentorship to take the next step in their career. This opportunity will help the right candidate leap … [Read more...]
Conference Trip Report: A Sneak Peak Into TheCR Network
We are often asked, “What’s being a member of TheCR Network like? What do you all do in the there?” Here is a great example. Budgets are tight and travel costs are going up, but conferences can be a great way to expand your knowledge, meet peers, and get feedback on issues you are facing. But … [Read more...]
Why Community Management Is Not a Fad Diet
Community management and social business is a discipline, not a discrete set of tasks and boxes to be completed and checked off before you move on to something else. We've written about this before and I was reminded of it yesterday from a tweet from IBM's Vice President of Social Business … [Read more...]
Upcoming Live Events: Meet The Community Roundtable
Yesterday on an info session we hosted about TheCR Network someone asked if we would be attending any events in Dallas. Unfortunately not right now but we will be out and about a bit in the next month or so. If you are a friend or a lurker (and we mean that in the best possible way) we'd love to … [Read more...]
Complexity, Simplicity and Why Community Is Difficult for Organizations
The markets that organizations deal with daily are complex. They always have been but that complexity used to be easy to ignore. Now we can no longer ignore it because it is playing out across the Internet in real-time, many people and organizations react by retrenching and becoming even more rigid … [Read more...]
Building a Social Community: Tell Me a Story! (Radio)
In case you missed it Rachel Happe was on SAP Radio last week along with Mark Yolton of SAP and Sean O'Driscoll of Ant's Eye View. It was quite a lively discussion and makes for a great listen during your commute or lunch hour. Some of the topics discussed in depth include: - Why communities? - … [Read more...]
Lost in Translation: The Term “Social Business”
There has been a lot of talk lately both internally among TheCR team and in the social world about the use of the words Social vs. Networked vs. Collaborative vs Enterprise 2.0. There is even an article titled "Social Business" is Bullshit. And we agree...sort of. Yes, the concept of change … [Read more...]
The Social Executive: A Basis for ReThinking Business
Today everyone has a technology tool or solution. You are either the recipient of a social business strategic imperative or you are driving the so called “change.” No one knows yet how they will measure the success – is it clicks, likes or some secret ROI model? And it is one of the most … [Read more...]
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