The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Tacit Knowledge, Communities, & The Power of Pull

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This week we were fortunate to have John Hagel join our members to discuss his latest book, The Power of Pull.  One of the markers of a good book is that everyone who reads it gets something different out of it and TheCR Network members found a wide variety of topics that sparked their thinking, … [Read more...]

Drupal Commons – Open Source Social Business?

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Late last week we heard about a new offering from Acquia, an open source software company focused on the Drupal social publishing system and a partner of The Community Roundtable. The product is called Drupal Commons and it's focused on expanding the use of Drupal in business. This is an … [Read more...]

A Community Vacation

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This morning when I peeked in at my Facebook stream, I saw this: [It's a grainy screen shot but reads: Dear Fan, it's summer time and also Nutella® fan page will be on vacation for the next weeks. Our wall will be closed until September 1st. You might want to come back in September to find … [Read more...]

Is Your Social Initiative the Chicken, or the Egg?

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Communities are funny, organic, and slightly unpredictable organisms.  When they are robust and successful, they are amazingly powerful ways to communicate, collaborate, and produce results that can change the fundamental economic dynamics of a company and a market.  Why? Communities incorporate … [Read more...]

eModeration Whitepaper: Communities of Purpose

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The team at eModeration - a community moderation and management services company in the UK - released a whitepaper this week discussing 'communities of purpose'. They distinguish these communities of purpose from communities of interest in the following way: Communities of purpose: An online … [Read more...]

The Economic Value of Communities

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Every time a customer submits a question or answers a question in a support forum they are creating value for an enterprise. Every time an influencer with no direct economic ties to an organization, mentions a product to someone they are creating value for the enterprise.  Every day, for large … [Read more...]

Alex Plant on B2B Social Media

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The Community Roundtable has partnered with Voce Communications to produce a new podcast series, "Conversations with Community Managers." In this series, TheCR's Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and … [Read more...]