The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Summer Reading: The Best of TheCR

By

We've written a lot about community management over the past year - and interviewed a lot of amazing community managers - and as often happens with blogs the content gets buried in favor of what's new and hot so we thought we would resurrect those posts that our readers have found most valuable and … [Read more...]

Lisa Beatty on Brand-Focused Communities

By

The Community Roundtable has partnered with Voce Communications to produce a new podcast series, "Conversations with Community Managers." In this series, TheCR's Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and … [Read more...]

Dave Olson on Pre-Social Media Communities

By

The Community Roundtable has partnered with Voce Communications to produce a new podcast series, "Conversations with Community Managers." In this series, TheCR's Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and … [Read more...]

The State of Community Management Webinar

By

Last week, we presented key findings from our State of Community Management report with Natanya Anderson from Powered.  We had an overflow of great questions and so much content it was hard to get everything in so I'm including the slides (the audio recording is here) and my responses to the … [Read more...]

The Commitment Required of Community Members

By

We talk a lot about what is required to build and sustain communities as organizations and, along with it how to ensure communities produce value.  One thing that I haven't heard as much about is the commitment we require from our community members. However, it is impossible to have a productive … [Read more...]

The Fish & The Sharks

By

Last week was full of fascinating conversations at the Social Media & Community 2.0 Strategies conference and the MarketingProfs B2B Forum and I'm just starting to digest it all but one of the concepts that really hit home for me was Adam Zawel's analogy for community members.  He noted that in … [Read more...]

Social: Moving from Head to Heart

By

[This is a guest post by a Community Roundtable member, Michael Pace.] I know it's a foofy title or should be a Lifetime movie with Meredith Baxter Birney, so save the snark until the end. In November, I took a position at Constant Contact as their Director of Customer Support, focusing on … [Read more...]

Sonny Gill on Social Media Participation in Education

By

The Community Roundtable has partnered with Voce Communications to produce a new podcast series, "Conversations with Community Managers." In this series, TheCR's Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and … [Read more...]