You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and artificial intelligence in general) and how it’s coming for the roles of those in the creative industry. And while the thought leadership in the area seems to swing … [Read more...]
4 Ways Engagement Benefits Communities
The most effective communities strike the balance of a well-crafted shared value. Communities help individual members feel seen and heard. That potent combination leads to members feeling empowered and more likely to engage; they ask more questions, problem-solve, and tackle leadership initiatives … [Read more...]
Melissa Westervelt on Policies and Governance
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #89 of Community Conversations features Melissa Westervelt, Product Manager, Digital Engagement at Cambridge Associates. On this … [Read more...]
Adam Ballhaussen on Technology Integration and Optimization
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #88 of Community Conversations features Adam Ballhaussen, Senior Director of Customer Education and Advocacy at Docebo. Adam shares a … [Read more...]
Interested in Growing Your Community? Become an Enabler!
Community managers are often connectors by default - it takes a certain type of person to excel at the role. People with high EQ tend to thrive. Our research has shown that community leaders with a network of communities are more likely to provide enabling resources to their organization than … [Read more...]
Your Community’s Impact: How To Measure It
By: Morgan Wood, Head of Community at Hivebrite. Note: This guest post is sponsored content from Hivebrite. Learn more here. Building trust and growing your community requires communicating your impact, but measuring impact isn't always straightforward. Your choice of success metrics … [Read more...]
Celebrating #cmgr on Community Manager Appreciation Day 2023
Fact: every day should be community manager appreciation day. I get that not how it works, but truly - the community professionals we know are amazing 365 days a year and deserve all the kudos (along with the salary and perks to match!) But, since today (Monday, January 23, 2023) IS actually … [Read more...]
Using metrics to understand community growth and business impact
Note: This guest post is sponsored content from Common Room. Learn more here. As community leaders dive into 2023, we want to offer them ideas for showcasing the impact their work has on the business. Aligning on the right metrics with stakeholders is a great place to begin. If you’re … [Read more...]
Benchmarks and actions for building better communities
Note: This guest post is sponsored content from Common Room. Learn more here. In November, we published our first 360: Community-Led Growth Report from Common Room. The report offers insights and actionable next steps based on 141 communities at various stages of longevity, maturity, and growth … [Read more...]
3 Community Trends We Noticed in 2022
We won’t give you another version of Spotify wrapped, but this is the time of year where one can’t help but reflect on what occurred in yet another historic year. What we’d like to share with you today are three community trends that we most look forward to exploring more of next … [Read more...]
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