The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Calling all Community Managers: Declare Your Value

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By Rachel Happe, Co-Founder of The Community Roundtable. Through our research, The Community Roundtable has helped organizations of all sizes scope and frame the challenges and opportunities of online communities. It is time for us to do the same for community managers. While the … [Read more...]

TheCR Network Sneak Peek: June 2014 Wrap-Up

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By Hillary Boucher, Community Manager at The Community Roundtable. I was chatting with one of my teammates at TheCR last Friday and we could not believe we were at the end of June already. This month seemed to just disappear in the blink of an eye! June inside TheCR Network marks the end of … [Read more...]

Friday Roundup: TheCR and You

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first official week of Summer comes to a close, and we're slowing down at TheCR. Summer is a great time to step back, try out new ideas, assess how things are working and plan ahead for the busier Fall months. For … [Read more...]

The Language of Engagement

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By Rachel Happe, Co-Founder of The Community Roundtable. Having a well crafted community strategy and roadmap is critical to enabling effective outcomes, but translating that strategy into your engagement approach is equally critical and often overlooked. People tend to communicate in online … [Read more...]

Faces of Community Management: Rebecca Braglio, Pet360

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month's Face of Community Management is TheCR Network member Rebecca Braglio. Rebecca is the Community Engagement Manager at Pet360 and has one of the most interesting paths to community management that I've ever … [Read more...]

Friday Roundup: Summer is (almost) here!

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Summer is just around the corner - today is the last day of school for many Boston-area school kids and the weather finally screams summer. Here's to ice cream, swimming pools and staying up too late. This was a fun … [Read more...]

CommBuild Recap: Insights from the SOCM 2014

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we were lucky enough to guest host the weekly CommBuild twitter chat. If you aren't familiar with twitter chats you can check out our overview here, and learn more about CommBuild in particular here. Hosting … [Read more...]