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Friday Roundup: Almost Summer Edition

June 13, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. June is flying by - we're only eight days away from the official start to Summer and I for one can't wait. Hillary and I have been plotting fun summer content for the Network and the blog. Tell me - does your community … [Read more...]

How to Build a Community-Based Support Model: A Webinar with Ian White

June 11, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we were lucky enough to have Ian White, manager of support at Rackspace join us for our monthly Community Manager Spotlight webinar. Ian and his team have down amazing things with their support community - you … [Read more...]

Defining Community Requirements that Scale, Part 1

June 10, 2014 By Jim Storer

By Jim Storer, Co-Founder and Pricipal of the Community Roundtable Community is subject to the old adage, “if you fail to plan, you plan to fail.” But simply planning isn’t enough. We often discuss that simply building a community is not enough - sadly, the average community is not the Field … [Read more...]

Does my community need a water cooler? How community managers leverage TheCR Network

June 9, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. (This is a new series sharing real examples of how different community managers leverage the power of TheCR Network. If you're interested in a specific case study please let us know.) One of the greatest … [Read more...]

Friday Roundup: Saying Thank You, 30,000 Times

June 6, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. UPDATE: The State of Community Management has now been viewed more than 75,000 times! Learn more about The Community Roundtable and what we do for hundreds of organizations and community managers by clicking … [Read more...]

Is Having a Community Strategy Important?

June 5, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This year's State of Community Management research showed what we're suspected for along time: ​the foundation of a successful community is a well-defined strategy that integrates social tools and methods with business … [Read more...]

Friday Roundup: Goodbye May

May 30, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. If April comes in like a lion, and out like a lamb, what does May do? It's beautiful here in Boston today, but I hear rain is on the way. Either way, we're still looking forward to a weekend of yard work, BBQing … [Read more...]

TheCR Network Sneak Peek: May 2014 Wrap-Up

May 29, 2014 By Hillary Boucher

By Hillary Boucher, Community Manager at The Community Roundtable. May was another great month inside TheCR Network! As Shannon mentioned earlier this month, our team was busy traveling and had the opportunity to meet up with many of our members face-to-face at various industry events. I work … [Read more...]

Faces of Community Management: Luke Sinclair, Sitrion

May 27, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Another month in the books and another chance to share with you a new Faces of Community Management profile. This month we're highlighting Luke Sinclair, Director of Community Management at Sitrion and member of TheCR … [Read more...]

Friday Roundup: The Roadtrip is Over

May 23, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Happy Friday, everyone! If you're in the US you might already be out taking advantage of a long weekend and celebrating the Memorial Day holiday! Our month-long roadtrip came to an end today with the conclusion of the … [Read more...]

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